CRM ↔ ERP ↔ E-commerce
Reliable synchronisation of master data, orders, stock, invoices.
04 / API-INTEGRATIONS
Automation
API IntegrationsAutomation — Systems that talk to each other, with stable contracts and observability.
Systems that talk to each other, with stable contracts and observability.
We build robust integrations between ERP, CRM, e-commerce, marketing and operational tools. API-first when possible, with idempotency, retry and clear contracts.
>99.9%
Target availability
Idempotent
By default
Tracing
End-to-end
§ A
Overview
Fragile integrations are the main source of corporate tech debt. We build modern integration architectures based on events, clear contracts, smart retries, dead-letter queues and end-to-end monitoring.
We use iPaaS (Mulesoft, Boomi, Workato) where catalog and governance matter, or custom stacks (event bus + serverless) for maximum control. API Gateways to expose your APIs securely and consistently.
§ B
What's included
- Architectural mapping of existing exchanges
- Canonical model and event schema design
- Pattern implementation (request-reply, pub-sub, saga)
- API Gateway: rate limiting, auth, monetisation
- Webhook reliability layer
- End-to-end monitoring and distributed tracing
- OpenAPI / AsyncAPI documentation
§ C
Deliverables
What you get at the end — or along the way — of an engagement on API Integrations.
- D/01Documented integration architecture
- D/02Versioned API catalog
- D/03Reusable connectors
- D/04SLA per integration
- D/05Observability dashboard
§ D
Use cases
Single source of truth
Master Data Management with asynchronous propagation to consumer systems.
Webhook factory
Reliable exposure and reception of webhooks with retry and replay.
API monetisation
Gateway, billing, developer portal for externally exposed APIs.
§ E
Our process
01
Discovery
Inventory of existing integrations and known fragilities.
02
Architecture
Style (synchronous vs events), tooling, governance.
03
Build
Iterative implementation by domain.
04
Migration
Progressive replacement of legacy integrations.
05
Govern
Catalog, lifecycle, managed deprecation.
§ F
Technologies
Kong · Apigee · AWS API GatewayMulesoft · Boomi · WorkatoApache CamelKafka · NATS · PulsarPostman · InsomniaOpenAPI · AsyncAPI
Indicative stack. We adapt choices to your context, internal skills and existing constraints.
§ G
Frequently asked questions
Q/01iPaaS or custom?+
iPaaS for high-volume standard integrations, custom for complex logic or specific latency/cost requirements. Often a mix.
Q/02Synchronous or asynchronous?+
Asynchronous by default: scales better, isolates failures, enables independent evolution.
Q/03How do you handle failures?+
Retry with backoff, idempotency, dead-letter queue, alerting, manual replay console.
Next step
Let's talk about api integrations.
A 30-minute call to understand your context and whether we can really help. No commitment.