Mobox/Services/Artificial Intelligence

§ 01 / Area

Applied AI

Artificial Intelligence.

We build models, conversational agents and copilots embedded in your processes. From idea to production.

60%

Reduction in helpdesk response time

8 wks

Average time-to-value for PoV

12+

LLMs mastered

§ A

Manifesto

Artificial intelligence isn't a product you buy, it's a capability you build. Mobox designs AI systems that learn from your domain, respect your constraints and deliver measurable value from the very first quarter.

We work with frontier LLMs, computer vision, predictive models and autonomous agents. The common thread: every solution must be inspectable, governable and integrated into existing processes — not a technological island.

No demos that shine and then die. We build for production, with continuous evaluation, cost monitoring and clear ownership of who maintains what.

§ C

Typical scenarios

Knowledge workers reclaiming hours

An internal copilot that answers questions about contracts, policies, technical manuals. Employees stop searching shared drives and start asking.

Customer service that scales without hiring

Conversational agents handling first-line tickets across email, chat and voice, escalating only the cases that need empathy or human judgement.

Model-driven operational decisions

Demand forecasting, churn prediction, lead scoring, predictive maintenance. Models embedded in existing systems, not in separate dashboards.

§ D

Methodology

M1

AI readiness assessment

We map available data, candidate use cases and organisational maturity. We tell you what's ready to go and what isn't.
M2

Proof of value

One use case, six weeks, KPIs declared upfront. If the numbers don't add up, we stop.
M3

Industrialisation

MLOps, continuous evaluation, guardrails, cost and quality monitoring. The model enters production with clear SLAs.
M4

Scaling & governance

From the first use case to the company's AI portfolio, with an internal AI Center of Excellence and approval processes.

§ E

Stack & framework

GPT-4ClaudeLlama 3Azure OpenAIAWS BedrockVertex AILangChainLlamaIndexPyTorchHugging FacePineconeWeaviateMLflow

§ F

Synergies with other areas

Big Data

Without quality data there is no AI. Big Data pipelines feed training and retrieval.

Cybersecurity

AI models in production must be protected against prompt injection, model extraction and data leakage.

Automation

AI makes the decisions, automation executes them. Together they close the loop.

§ G

Frequently asked questions

Q/01How long until the first AI use case is in production?+

Typically 8–12 weeks from kickoff. The initial PoV is 6 weeks; industrialisation adds another 4–6 depending on integration.

Q/02Can we avoid sending our data to OpenAI?+

Yes. We work with open-source models (Llama 3, Mistral) on-premise or in private cloud, or with dedicated Azure OpenAI instances where data never leaves your tenant.

Q/03How do you handle hallucination risk?+

RAG architectures with mandatory source citation, output guardrails, automated evaluation on golden-answer datasets and fallback to a human operator on low-confidence cases.

Q/04Do we need an internal data scientist team?+

Not to start. Yes to scale. We build the first solutions and progressively train the internal team, all the way to full handover if desired.

Next step

Let's talk about artificial intelligence.

A 30-minute call to understand your context. No commitment.